Approach & Philosophy Cloud Health, Healthcare in Blackheath

At Cloud Health, we believe in a blend of science, technology and philosophy to deliver optimal results and create a human approach to medical care.

listening to and empowering patients.

We stay abreast of innovation, research and cutting edge development, whilst always listening to and empowering patients. This leads to a deeper sense of trust between doctor and patient and, consequently, better outcomes.

There are 5 core pillars which underpin the Cloud Health philosophy. These are:


Continuity of care and time for improved outcomes

Health is your greatest and most irreplaceable asset. Nothing is more important.

This is why we devote time to your care. The objective of every consultation is to address your ideas, concerns and expectations. We give you the time and space to convey what’s troubling you, whether it’s a small niggle or worrying problem, and we take the time to explore all possibilities. 

Continuity of care is paramount for lifelong, optimised wellbeing. We pride ourselves on taking a holistic, long-term approach to health care.


Listening and collaborative style of interactions

Communication is the bridge that allows two people to connect. It is also essential to understanding your symptoms, history and experience.

So often the clues to otherwise obscure diagnoses are “hidden in plain sight” and it’s only by exploring the detail that the diagnosis can be made – the skill lies in knowing which details uncover the diagnosis and which details confuse them. 

Every step of the way we believe that excellent two-way communication is at the heart of excellent quality medical care.


Optimum environment and contemporary technology

Good quality medical care often starts on the technical side. Dr Kumar-Beurg works tirelessly to “get the right diagnosis” through his experience and approach to clinical problem-solving.

The next step in good quality medical care is the creation of an optimum environment. An unhurried, relaxed atmosphere is essential to address any ideas or concerns you might have, and we always dedicate time to explain our recommendations clearly, so that we can make informed decisions together. 


Unique open-minded approach and innovative belief system

We recognise that no single individual is the “Mr Average” that guidelines and protocols are written for.

For example, you may have a preference for doing lots of tests or for doing only the essential investigations and pressing on with treatment as soon as possible. We always listen to you. Also, many patients want to take advantage of non-medical treatments – there’s a lot of choices besides prescription medicines – before they start taking tablets. We recognise that the individual’s best interests may not be the same as the best interest of a policy writer. So we take that “textbook” approach and, where necessary, adapt it and tailor it to the individual. 

We also apply clinical tenacity to everything. This means we take an open-minded approach to diagnosis to counteract the decision-making biases that can affect all of us and to bring a fresh look at the situation when a patient’s test results or response to treatment isn’t what was expected. 

A good outcome is not necessarily related to a good clinical experience, but rather a practitioner being completely present in a consultation, with zero judgement and constraints on time. 


Diligent clinical excellence

So what helps to get the right diagnosis?

Dr Kumar-Beurg’s approach is one that he calls the “Differential Diagnosis Heuristic Hierarchy”. He’s coined this phrase to describe his own personal way of blending the well established medical thought processes into a reliable approach that he’s used for over 25 years. It’s a very simple approach that can be encapsulated in just 4 questions

When people suffer from symptoms that can’t be easily explained or their test results come back normal, they often get told, “You’re healthy.” Yet they still suffer from their symptoms and continue to feel terrible. In these settings, Dr Kumar-Beurg doesn’t close the matter or give up trying to find out what’s wrong. Instead, he uses a precision lifestyle medicine approach to look in more detail to find imbalances or suboptimal conditions that aren’t diseases but can cause pain and discomfort. For example, the patient often needs tests for nutritional profiles, gut (microbiome) health, chronic fatigue or chronic infection and hormonal imbalances.

Call Cloud Health Now

Find out how we can support you


“I had two appointments with Dr Kumar-Beurg. I was able to get the appointments immediately and at times convenient for me. Dr Kumar-Beurg listened carefully to me and gave extensive explanations of the care he thought was most appropriate.”
“I am very thankful to have met the friendly Dr Kumar-Berg. He was very professional and kind. He expressed genuine interest in me as a patient and took his time during the appointment to hear my doubts and worries, and to explain the possible outcomes instead of rushing me out the door. Much appreciated!”
“I am absolutely delighted that I took the advice of my colleagues and sought a second opinion from Cloud Health. My initial consultation was very thorough, with a second consultation following blood tests identifying the cause of extreme pain which I had suffered for several months and which is now being successfully treated.”

More About Cloud Health



Current Memberships: